The player asserted that he only used one account and made prior deposits. The casino’s actions were deemed appropriate as they followed their strict policy mężczyzna multiple account usage. The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness jest to provide evidence of her claims.
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The Player Struggles Jest To Withdraw His Money
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The Player’s Requesting A Refund
However, after filing the complaint, the player confirmed that the casino had paid out her winnings. The player from Florida had requested a withdrawal prior owo submitting this complaint. However, the Complaints Team had advised him jest to wait for at least 14 days after requesting the withdrawal, as it państwa usual for withdrawals owo take some time jest to process. This delay could have been due jest to unfinished KYC verification or a high volume of withdrawal requests. The player from Ecuador had reported that his przez internet casino account had been blocked without explanation after he had attempted to withdraw his winnings. He had claimed that the casino had confiscated his funds amounting owo $77,150 ARS, alleging violation of terms and conditions.
Player’s Winnings Voided After Account Verification
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However, the player did not respond to our messages, leading us to reject the complaint. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading owo frustration with the process. The Complaints Team extended the response time for the player to provide necessary information, but ultimately, due owo a lack of response, the complaint państwa rejected.
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